I didn't coin the phrase. If I knew who did, I would give them credit for it. Nevertheless, it's true. You could be the smartest person in the world, the most knowledgeable expert in your field, if you're indifferent to people's concerns, they'll have no use for you.
Prizes and awards and degrees may feed and stroke the ego. They earn us recogniton from our peers. But only the heart can connect with people in a meaningful, lasting way.
